You get great flexibility to return purchases if you change your mind later on and get a 100% refund or exchange. You can also return used items anytime due to any reason by visiting the store.
However, to get payment in its original form, you must have a receipt or return it within 90 days of purchase. There are some other essential aspects associated with Bath And Body Works' return policy which we have discussed in this article.
What Is Bath And Body Works Return Policy - Is It Limitless
90 Days Return Policy
Though they do not have specified any deadline, to make things fair, you will get your refund in the form of original payment only within 90 days of return. So, it is good to return items from the day you purchased them till 90 days.
What About After 90 Days
The 90-day return policy isn’t applicable after 90 days, and you will get your refund only in the form of store credit to make a fair exchange.
Can You Return Items Without a Receipt
Making a return after losing the receipt isn’t a big deal at Bath And Body Works, but you will be disappointed if you expect a refund to your credit card. They only refund the payment for exchange or store credit.
But you know what’s so special about Bath And Body Works? You get a limitless timeline to return items even without a receipt, but you will be able to return $250 worth of items without a receipt. You can even return purchases after five years without a receipt in exchange for store credit.
What About Used Items
Have you bought some items but don’t find them suitable after use? The return policy allows you to return opened and used products but make sure the product isn’t empty. Returning an empty item will be considered abuse of Bath And Body Works' return policy.
People often return almost empty items, and if they fall under the policy, they get an immediate refund.
Return Policy If You Paid Via Gift Card
Though gift cards are not refundable, if you have purchased merchandise via gift card, you can return such items to get a refund or an exchange.
The refund will be store credit, which is still fine to get something else of the same worth.
Your gift card can be redeemed if there is a balance of less than $10. You can cash it out, but a balance of more than $10 is not redeemable with cash. This is one of the unique aspects of their policy which any other store doesn’t offer.
Victoria also offers some great return policies. Read our guide on Victoria's Return Policy to learn more.
Is There Anything You Can’t Return to Bath And Body Works
Unbelievably, you can return anything to Bath And Body Works for any reason without worrying. But there is one thing you can’t return, “empty bottles” and “entirely used candles”. The returns for these items will possibly be denied.
How to Return Purchases Online & In-Store
Online Returns
It is important to have a shipping confirmation email or order number to return items online. Follow these steps to get an easy refund:
- Visit the Bath And Body Works website.
- Scroll down to reach the bottom of the home page.
- Below the Customer Care section, click on the Returns and Exchange tab.
- Open Online Purchase Return Options.
- Choose the most suitable option for you.
You will get a gift card return or store credit if the 90 days limit is exceeded, while a full refund will be offered if 90 days aren’t complete. You can send items back via mail, but in-store purchases can’t be exchanged by mail.
- Pack the items in the original packing.
- Attach shipping confirmation details or receipt.
- Mail the package to their address.
The shipping and handling will be deducted, which you can avoid by the in-store exchange.
In-Store Returns
The process for exchanging merchandise is the same for online and in-store purchases. However, you can bring items to the store only located in the US to return items.
Bath And Body Works Price Adjustment For Refund
Buying items on sale within 14 days of purchase will offer a different refund at Bath and Body Works as of the sales price. But to benefit from this offer, you must have an original sales receipt. This doesn’t apply to promotions, Flash Sales, email offers and other Auto Refresh orders.
You will get on a spot return after visiting the store. However, a refund credited to your bank will take 3 to 5 business days. Returning online orders via mail will take 21 days to process returns and refunds.
Bath & Body Works **RETURN POLICY CHANGES ** SEPT. 14, 2022!
Final Thoughts
So what can be more rewarding than such a generous and flexible return policy with a 100% customer satisfaction guarantee? Bath And Body Works' return policy allows everyone to return anything anytime. If you want to return merchandise after months or years, you can visit the store for a good exchange.
